Terms of Use

The framework that governs our digital garden.

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Welcome to Chimsmyxvord, a digital extension of our floral atelier where nature's poetry is curated into timeless arrangements. These Terms of Use establish the essential agreement between you and our botanical enterprise, outlining the parameters for engagement with our online presence. Like a carefully tended garden, these terms provide structure and clarity, fostering a harmonious experience for all who visit our digital space.

1. Acceptance of Terms

By accessing or using chimsmyxvord.world ("the Website"), you acknowledge your agreement to be bound by these Terms of Use, our Privacy Policy, and any other policies referenced herein. These terms function as the root system of our digital relationship, providing essential nourishment and stability to our interactions. If you do not accept these terms in their entirety, we respectfully request that you refrain from using our Website.

2. Intellectual Property

The creative essence of our digital garden—including its visual design, textual content, photographic imagery, graphic elements, and technical architecture—is protected by intellectual property rights. Like rare botanical specimens carefully preserved, these materials are the cultivated expression of our brand identity:

2.1 Ownership

All content published on the Website, including but not limited to text, images, graphics, logos, videos, audio clips, digital downloads, data compilations, software, and the compilation thereof, is the intellectual property of Chimsmyxvord or its content suppliers and is protected by United Kingdom and international copyright laws.

2.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes. This license does not include the right to:

2.3 Trademarks

Chimsmyxvord, our logo, and all related product and service names, designs, and slogans are trademarks of our company. You may not use such marks without our prior written permission. All other names, brands, and marks are used for identification purposes only and may be the trademarks of their respective owners.

3. User Conduct

As you wander through our digital garden, we ask that you conduct yourself with the same respect and mindfulness you would bring to a physical botanical sanctuary:

When using the Website, you agree not to:

4. Product Information and Ordering

Our digital showcase is designed to present our botanical offerings with the same care and attention to detail that we bring to our physical arrangements:

4.1 Product Display

We strive to display our floral products as accurately as possible. However, like the subtle variations in nature itself, we cannot guarantee that your computer's display accurately renders colors and textures. The actual arrangements may vary in appearance from the images shown on our Website.

4.2 Availability and Pricing

All products are subject to availability. Prices shown on the Website are in British Pounds (GBP) and include VAT where applicable. We reserve the right to modify prices without notice. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.

4.3 Seasonal Variations

Floristry is inherently connected to nature's rhythms and seasonal availability. We reserve the right to make reasonable substitutions in our arrangements when specific flowers are unavailable due to seasonal limitations or unexpected quality issues. Any substitutions will maintain the overall aesthetic intent, color palette, and value of the original design.

4.4 Order Acceptance

Your order represents an offer to purchase our products. All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, errors in pricing or product information, or suspicion of fraudulent activity.

5. Payment and Delivery

The transition from digital selection to physical delivery requires careful coordination and clarity:

5.1 Payment Methods

We accept various payment methods as indicated during the checkout process. All transactions are processed through secure third-party payment processors. By providing payment information, you represent that you are authorized to use the specified payment method.

5.2 Delivery

Delivery timeframes and charges are specified during the checkout process. While we strive to meet all delivery commitments, factors beyond our control may occasionally affect delivery times. We cannot guarantee specific delivery times, only delivery dates.

For successful delivery, please ensure:

5.3 Delivery Limitations

We deliver within our specified service area only. Remote locations may incur additional charges or be outside our delivery zone. We reserve the right to refuse delivery to certain locations for security or logistical reasons.

6. Returns and Refunds

Our commitment to quality extends to our resolution process when nature's ephemeral beauty doesn't meet expectations:

6.1 Floral Quality

If you are not completely satisfied with the quality of your floral arrangement upon delivery, please contact us within 24 hours with photographs documenting the issue. We will work to resolve your concerns through replacement, partial refund, or store credit, depending on the circumstances.

6.2 Cancellation

Due to the perishable nature of our products and the custom creation process:

6.3 Non-Delivery

If we are unable to complete delivery due to incorrect address information, recipient unavailability (after reasonable attempts), or other customer-related factors, we reserve the right to charge a re-delivery fee or consider the order fulfilled without refund.

7. Account Security

If you create an account on our Website, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

8. Limitation of Liability

Like the natural world we celebrate through our botanical artistry, our digital environment acknowledges inherent limitations:

Chimsmyxvord and its affiliates, officers, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

Our liability is limited to the maximum extent permitted by law. In no event shall our total liability exceed the amount paid by you, if any, for accessing the Website or purchasing products within the preceding six months.

9. Indemnification

You agree to indemnify, defend, and hold harmless Chimsmyxvord, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from your violation of these Terms of Use, your use of the Website, or your violation of any rights of another.

10. Third-Party Links

The Website may contain links to third-party websites or services that are not owned or controlled by Chimsmyxvord. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities or their websites.

11. Modifications to Terms

Just as gardens evolve with the seasons, our terms may be refreshed to reflect changing circumstances:

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after any modifications indicates your acceptance of the revised terms. It is your responsibility to review these Terms of Use periodically.

12. Governing Law

These Terms of Use and your use of the Website shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles. Any legal action or proceeding relating to your access to or use of the Website shall be instituted in the courts of Bristol, United Kingdom.

13. Severability

If any provision of these Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.

14. Contact Information

If you have any questions about these Terms of Use, please contact us at:

Chimsmyxvord
9 Willow Close
Bristol BS8 1HB
United Kingdom

Email: info@chimsmyxvord.world
Phone: +44 117 965 3021

Thank you for taking the time to understand these Terms of Use. We look forward to sharing our botanical creations with you and creating meaningful floral experiences that honor nature's poetry.